Welcome to The Mad Olive!
We love creating special gifts for your loved ones on any occasion!
We are a husband and wife duo based out of Raleigh, North Carolina. We love hearing from customers! If you're looking for something and don't see it listed in the shop, feel free to message us!
We gladly accept credit cards, PayPal, and etsy giftcards.
Our production time is currently around 7 business days. Please allow an additional 2-7 days for transit.
*For items shipping outside the US, please allow additional transit time.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
For customized products, unfortunately due to their nature we cannot offer refunds, returns, or exchanges once the design process has begun. However, we believe in happy customers so please discuss any issues you have with your order, and we will do everything possible to ensure your satisfaction.
For non-customized products, we do accept returns within 3 business days of delivery. Please message us first that you will be returning the product, and once it has been received back, unused and in its original condition, then a refund, less shipping charges, will be issued. Return shipping charges are also the responsibility of the customer unless a mistake was made on our part.