Custom Monogram Mug, Dreamcatcher Monogram Mug, Personalized Coffee Mug, Initials Mug, Personalized Gift, Southern Monogram, Monogrammed Mug

$9.95


Customize these monogrammed mugs with your choice of initials.
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We also offer this design on a variety of other items. Check the links below.

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WHAT'S INCLUDED?

-One 11 ounce ceramic mug (standard mug size)
-Mug is made as shown in product image with handle on the right (made to hold in ring hand)
-This mug is printed and pressed (NOT made using vinyl)
-Dishwasher/Microwave safe
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HOW TO ORDER

1. Select the quantity you would like from the drop down boxes in the top right
2. Click the green “Add to Cart” button
3. In the “Note to The Mad Olive” comments box, please include the following:

****IMPORTANT****

-Monogram initials - Traditionally monograms are written out with the initial of a last name in the middle (example: A- first initial, R- LAST initial, M- middle initial). To avoid any confusion please include the initials EXACTLY how you want them customized in quote marks for us (example: Sarah Heather Jones would be "SJH")

4. Click “Proceed to Checkout” to finish your purchase
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PRODUCTION AND SHIPPING

We custom make each order as we receive them using the highest quality materials available.

We pride ourselves in delivering your custom product to you in timely manner. For current production times, please click the link below and view 'Shipping':

https://www.etsy.com/shop/MadOliveShop/policy?ref=shopinfo_policies_leftnav />
If you need your items sooner, please add our rushed production listing, which comes with a complimentary USPS Priority shipping upgrade:

https://www.etsy.com/shop/MadOliveShop?section_id=17228376 />
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SOCIAL MEDIA

If you would like to see customer photos, shop updates, new items and stay up to date on the latest sales & contests, like us on Facebook and Instagram!

Facebook /
http://www.facebook.com/themadolive<br />
Instagam / @themadoliveshop

Payments

We gladly accept credit cards, PayPal, and etsy giftcards.

Shipping from United States

Our production time is currently around 7 business days. Please allow an additional 2-7 days for transit.
*For items shipping outside the US, please allow additional transit time.

Returns & Exchanges

I gladly accept returns

Just contact me within: 3 days of delivery

Ship items back to me within: 7 days of delivery

I don't accept exchanges or cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Returns and exchange details

For customized products, unfortunately due to their nature we cannot offer refunds, returns, or exchanges once the design process has begun. However, we believe in happy customers so please discuss any issues you have with your order, and we will do everything possible to ensure your satisfaction.

For non-customized products, we do accept returns within 3 business days of delivery. Please message us first that you will be returning the product, and once it has been received back, unused and in its original condition, then a refund, less shipping charges, will be issued. Return shipping charges are also the responsibility of the customer unless a mistake was made on our part.

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